- Utilizing KUT(Key User Tool): Extensions, Layouts, Restrictions, Workflow rules, Custom objects, Mashups.
- Responsible for administration part like set up of communication arrangements, language adaptions, 
- Creation of reports and Dashboards. Specially developed drill down dashboards region wise & role wise
- Designed/Developed sales reports like Budget v Achmt, Projection v Achmt, Visits, Leads, Opportunity, Quote
- Creation of new KPI, Keyfigures, Dashboards & Broadcast the reports through email to the users.