EY Kolkata, West BengalKolkata
• At least 8 of Hyrbis C4C experience with deep knowledge in Sales, CRM and POS business processes. • At least 1 full life cycle project implementation experience • Experience in gathering business requirements, providing conceptual and detailed designs • Should be able to create requirement specifications based on Architecture/Design/Detailing of Processes • Experience in Integration of 3rd party applications like Groupware ( Lotus Notes, Outlook ), SAP Jam, Snap Engage MindTouch etc.