Shine chhattisgarh
• Collaborate with other leads and team members to review, identify, and resolve project /support challenges • Cultivate strong relationships with Client s Manager, CTM (s), BPO (s) to Proactively forecast mitigate, guide on Best Practises • Cultivate strong relationships with internal resources to improve results • Produce documentation for projects • Look for solutions beyond monitoring, ticket resolution, bring in value addition to the client