- Work with Service Desk to facilitate incident & problem resolution.
- Work with SAP to resolve software bugs.
- Keep abreast of SAP releases, enhancements/new functionality and perform application research.
- Participate in release upgrade or new functionality / enhancement assessments and make recommendations.
- Perform break/fix analysis and recommend solutions for finance related processes.
- Develop functional specifications and works with BASIS and ABAP personnel resources to complete object development and testing