Cloud Operations Manager - (SAP CX - C4C Cloud)

SAP
Bengaluru, Karnataka
Bengaluru
YOUR RESPONSIBILITIES:

• Troubleshooting and orientating resolutions to complex technical problems across multiple tiers
• Planning, reviewing and executing continuous system changes and improvements
• Developing and maintaining technical documentation in a highly readable manner
• In-depth application bottleneck diagnosis and platform performance tuning using APM and Database tools
• Coaching junior colleagues and acting as subject-matter-expert driving one or more topics
• Continuous process re-engineering and improvement in an agile manner
• Product owner and Innovation advocate
• Project management and resource planning
SAVE