• Quality of delivery of all functional aspects of Enhancements and Projects
• Delivery and support of incident/break/fix and production support
• Effectively manage the relationship with internal business partners
• Should possess excellent communication skills (verbal and written).
• Ability to understand the business need/requests and recommend a suitable role when multiple options exist. Problem Solving and listening skills are important.
• Ability to work remotely with business partners. This is a key skill to ensure a clear and collaborative relationship to support enhancements and break fix resolution.