• Manage customer expectations, influence customer perception, and apply strategic thinking for long-term customer success
• Take ownership of high-risk or critical situations
• Translate business language into technical requirements (and vice versa)
• Create mock-ups, data models, slide presentations, pseudo code, and process flows
• Perform Data Migrations from source to target system including data strategy, data mapping, SQL scripts and ETL processes
• Integrate Salesforce.com with various other systems using standard ETL tools