• Provide minor changes in the code/configuration and able to deploy them into production
• Develop and maintain technical expertise in assigned areas of product functionality and utilize that expertise effectively to help customers
• Demonstrate in-depth knowledge of Salesforce Sales, Services and Salesforce Community applications
• Create knowledge base materials dedicated towards operational efficiency
• Support ongoing Salesforce administration (create accounts/profiles, workflow, approvals, reports, dashboards, etc.).
• Provide minor changes in the code/configuration and able to deploy them into production