• Design, customize, configure and testing of MM
• Identify gaps, issues and work around solutions.
• Act as liaison with client for troubleshooting: investigate, analyse, and solve MM related problems.
• Handle changes or emergency transports as needed for high priority issues.
• Document functional designs, specifications, test cases and results to meet business requirements.
• Proactively identify and propose business process and/or system enhancements
• Provide consulting services on both new implementations and existing support projects