Job Summary:

The HR Operations Specialist/Manager will oversee and manage the day-to-day HR operations, ensuring the smooth execution of HR processes and procedures. This role is critical in ensuring the organization complies with labor laws, policies, and best practices while also supporting employee engagement and satisfaction. The ideal candidate will be detail-oriented, have strong organizational skills, and possess in-depth knowledge of HR practices.

Key Responsibilities:
• HR Administration:
• Manage and maintain employee records, ensuring accuracy and confidentiality.
• Oversee the HRIS (Human Resources Information System) and ensure data integrity.
• Prepare and manage HR documentation, including contracts, offer letters, and policies.
• Employee Onboarding and Offboarding:
• Coordinate the onboarding process for new hires, ensuring a smooth transition into the company.
• Conduct exit interviews and manage the offboarding process, ensuring compliance with company policies.
• Payroll and Benefits Administration:
• Collaborate with the finance department to process payroll accurately and on time.
• Administer employee benefits programs, including health insurance, retirement plans, and other perks.
• Assist employees with benefits-related inquiries and issues.
• Compliance and Legal:
• Ensure compliance with federal, state, and local labor laws and regulations.
• Update and maintain the employee handbook and other HR policies as needed.
• Support internal and external audits related to HR processes.
• Employee Relations:
• Provide support to employees and management regarding HR policies, procedures, and employee relations issues.
• Assist in resolving employee concerns and conflicts, escalating issues when necessary.
• Performance Management:
• Assist in the development and implementation of performance management systems.
• Support managers in conducting performance appraisals and developing employee improvement plans.
• HR Projects and Initiatives:
• Participate in and lead HR projects to improve HR processes and employee experience.
• Stay updated on industry trends and best practices to recommend improvements to HR operations.
• Training and Development:
• Coordinate and support employee training and development programs.
• Track and manage employee training records.

Qualifications:
• Education: Bachelor’s degree in Human Resources, Business Administration, or a related field.
• Experience: [3] years of experience in HR operations or a similar role.
• Skills:
• Strong knowledge of HR practices, policies, and procedures.
• Proficiency in HRIS and other HR-related software.
• Excellent organizational and time-management skills.
• Strong interpersonal and communication skills.
• Ability to handle confidential information with discretion.
• Knowledge of federal and state employment laws and regulations.

Job Type: Full-time

Experience:
• HR Operations: 1 year (Preferred)