Process Developer - Salesforce

Genpact
Noida, Uttar Pradesh

• Mentor other Business Analysts within the regions
• Able to articulate solution options and using ERP configuration creatively versus developing enhancements
• Prepare functional specifications for conversions and enhancements
• Coordinate with development team and monitor the progress of developing activities and updating the status with respective teams
• Help in the management of Root Cause Analysis for service delivery issues