Salesforce Administrator II

Vinomo
Mumbai, Maharashtra

• Responsible to analyze, troubleshoot and solve the delivery/production (tier 2 or tier 3) team reported issues.
• Partner with Product Development to resolve customer reported bugs.
• Ability to reliably and correctly estimate your time to resolve technical problems and a clear understanding of your limitations for escalation purposes.
• Meet individual performance goals, including weekly and/or annual efficiency goals.