SAP PROJECT SYSTEM Consultant | 4 to 6 Years | Mumbai

Capgemini
Mumbai, Maharashtra

• Help develop necessary modifications/enhancements to address clients needs
• Able to understand the issues/tickets, get Root cause for the problem and categorize them into respective functions
• Understand the different Severities and Priorities based on the Level of issue
• Understand the different SLAs and coordinate with support team for expediting the resolution of tickets
• Ability to Coordinate with Business users and Support team